Introduction

Using your Modem

Connecting to your Internet Provider

Uninstall your Modem

Troubleshooting

Glossary

Technical Support

Install Instant Update

 

Troubleshooting

If the HomeConnect ADSL Modem is not operating properly, select from the following list of possible problems:

I am having a problem installing my modem

I didn't read the manual and I plugged the modem in first, and now I need to install the drivers

The ADSL LED on the modem is flashing slowly, which indicates the DSL connection is not up

I can't connect to my Internet Service Provider (ISP) or I am receiving Dial-Up Networking errors

I am unable to connect to or display web pages, or they seem to be loading extremely slow

I can't install the software for my Internet Service Provider (ISP), or their software can't find the modem

My installation finished properly, but there is no IP traffic (i.e., I don't seem to have an IP address)