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Checking for subscribe or unsubscribe requests

You can have Direct Mail check your email inbox for subscribe or unsubscribe requests that people have emailed to you. A subscribe or unsubscribe request is usually an email message with the words "subscribe" or "unsubscribe" in the subject line.

This feature is available only to Direct Mail Pro users.

To check for subscribe or unsubscribe requests:

Step 1

Select the group you want to remove unsubscribed addresses from, or select "View All Addresses" to remove unsubscribed addresses from every group.

Step 2

Choose Addresses > Scan Incoming Mail...

Step 3

Enter the address, user name, and password for the mail server you want to check. Direct Mail currently only supports POP3 servers.

Step 4

Click the Subscribe or Unsubscribe tab.

Step 5

Check the "Look for subscribe requests" or "Look for unsubscribe request" checkbox.

Step 6

Click Scan.

Direct Mail remembers which emails it has already scanned, so the next time you look for subscribe or unsubscribe requests it will skip over those it has already seen. If you want to force Direct Mail to re-scan all emails on your mail server, hold down the Option key when you click "Scan".

Note that if you use subscription groups, people can subscribe and unsubscribe themselves to your address group automatically without you having to manually check for subscribe or unsubscribe requests.

Related Topics

Checking for bounced addresses

Creating automated subscription groups

Direct Mail Basic vs. Pro

Purchasing Direct Mail

Upgrading to Direct Mail Pro