In order to view call centre orders report choose option “Call Centre Orders” from the “Reports” menu.
Figure 769: Choosing option "Call Centre Orders"
The following screen will be displayed.
Figure 770: Viewing call centre orders report
The following parameters are available inside this screen:
From/To – pull down menus for choosing the desired date range
Instructor – pull down menu for choosing the desired instructor
Location - pull down menu for choosing the desired location
Event - pull down menu for choosing the desired event
Show – select information which should be displayed inside the report:
Products
Events
Subscriptions
Summary
Call Centre Staff - pull down menu for choosing the desired call centre staff
Output to – select the desired output format
Excel