Managing Events Surveys

The “Survers” section allows you to manage the surveys. Customers are generally interested in providing helpful feedback, so surveys can be a very useful source of information.

There is a set of predefined surveys you can add to the appropriate email message within the e-marketing section (see Managing E – Marketing); the user will receive an email with the link to the page on the website containing the survey questions.

In order to start managing surveys, choose option “Surveys” from the “Reservations” menu.

Figure 434: Choosing option "Surveys"

The following screen will be displayed.

Figure 435: Managing Surveys

The following parameters are available inside this screen: