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UnlimitedFTP Documentation1 Overview
1.1 Introduction
1.2 Features
1.3 Version History
1.4 Known Issues2 Installation
3 Using UnlimitedFTP
3.1 Minimum System Requirements
3.2 User Interface
3.3 Connecting to an FTP server
3.4 Directory browsing
3.5 Selecting files and directories
3.6 Deleting files and directories
3.7 Renaming files and directories
3.8 Transferring files and directories
3.9 Creating a directory
3.10 Setting transfer mode
3.11 Popup menu4 Configuring UnlimitedFTP
4.1 Connection parameters
4.2 Proxy parameters
4.3 Functionality related parameters
4.4 Color settings
4.5 User Interface parameters
4.6 Secure FTP Settings
4.7 Error URL parameters
4.8 Language settings and internationalization5 Advanced Features
5.1 Disabling the "unlicensed" banner
5.2 Hiding Connect, Disconnect, Help and About buttons
5.3 Disabling individual buttons
5.4 Customizing the help location
5.5 Customizable right click options
5.6 Advanced file filtering
5.7 Resuming broken or interrupted transfers
5.8 Secure FTP using FTPS
5.9 Secure FTP using SFTP
5.10 Secure FTP using UnlimitedFTP Servlet6 Support
6.1 Frequently Asked Questions and Troubleshooting
6.2 Support forums
6.3 Phone, Email, and chat support
1 Overview
1.1 Introduction
UnlimitedFTP was the world's first commercial Java FTP client applet. First released in 2000, UnlimitedFTP is a culmination of almost 4 years of working with our customers to implement the features they need. This interaction has resulted in more than 100 customizable parameters making our FTP applet the most robust, configurable, and user friendly FTP applet on the market. Years of testing and development also ensure it is supported on the widest range of platforms of any competing products.
To customize UnlimitedFTP, you must edit "uftpscript.js" with an HTML/text editor. You can then use the following tables as a guide to customizing each of UnlimitedFTP's parameters.
Then add the following line to your HTML file:
<script language="javascript" src="uftpscript.js"></script>
You must also make sure that you either put uftpscript.js in the same directory as your page, or the src parameter reflects the location of the script file.
If you are a personal user, and are looking for a simple way to manage your FTP connections, you should visit www.unlimitedftp.ca. This free service integrates UnlimitedFTP for you, and allows you to manage all your FTP accounts from one website.
If you require further assistance with setup, or are interested in related products and customization services, please visit our website.
1.2 Features
The following is a list of the main features of UnlimitedFTP.
- Can run from any web page using Netscape, Internet Explorer, Opera, Mozilla, or Safari browsers
- Can run from any browser with Java 1.1 or higher enabled.
- Runs on many OS's including Windows, Linux, Mac 8.x, 9.x, 10.x, and any other platform with a Java 1.1 or higher VM
- Connection to any FTP site.
- Local and Remote Directory browsing through a Windows-like interface.
- The ability to transfer multiple files and/or directories and directory tree structures.
- Cross platform data transfers (ex. UNIX, Windows, Mac, MVS, HPUX) with automatic conversion.
- Smart file viewing in Windows. Files with certain file extensions automatically open in the default application.
- File transfers through firewalls.
- UnlimitedFTP will work with any FTP proxy using the 'username@hostname.com' syntax.
- CHMOD when connected to Unix servers
- The ability to delete non-empty folders on FTP sites
- Automatic file type detection for ASCII or BIN transfer mode.
- File filtering allows you to configure UnlimitedFTP to view and transfer only files with specific extensions or file name.
- Ability to limit browsing to initial directory and its sub-directories.
- Incremental transfers
- Directory synchronization (with customizable file priority)
- Resume broken transfers automatically
- Recover from several types of transfer errors, with ability to specify number of retries.
- Auto-upload/Auto-download capabilities.
- Progress dialog with transfer speed and cancel button.
- Configurable display options.
- Customizable right click file options
- Optional file transfer via HTTPS tunnel, using UnlimitedFTP.Servlet
1.3 Version History
New features in version 2.8.2
- Added ability to sort by file extension
- Most functions now accessable via right click menu
- All colors now able to accept hex values like #FFFFFF
- Added new parameter "PreserveModificationTime" (MDTM support required on server)
- Added ability to show hidden files on remote server using -a flag
- Added Network access to local list on Windows platforms
- Added multiple new language files (French, Spanish, German, Portuguese, Italian)
New features in version 2.8.1
- Introduced UnlimitedFTP Secure for secure FTP via SFTP and FTPS
- Introduced UnlimitedFTP Lite, a feature reduced version of UnlimitedFTP
- Added My Documents and Desktop icon for Windows, and Home and Finder icons for Macs
- Fixed bug with upload/download still working through drag and drop even when put/get buttons disabled
- Fixed right clicking on remote directories locking up
- Added sorting for remote list
- Automatically loads default values for entries missing from language file
- Various minor bug fixes
New features in version 2.8.0
- Made active/passive switching more reliable
- Support for TANDEM server
- New customFileOptions and customDirOptions parameters to add custom right-click options for files and directories
- new parameter "invertexclude" that turns exclude into an include feature
- click on a file, shows size and date... must be enabled with "showFileInfoBar"
- improved keyboard navigation
- ability to hide/show connect/disconnect buttons
- Upload As... and Download As.... Allows you to rename on the fly
- Command Prompt here... and Windows Explorer here... (Windows only)
- Status bar now available to show connection status, secure/un-secure with"showStatusBar" parameter.
- Buttons are disabled if not connected or function not applicable to currently selected file(s)
- New prompt to allow users to confirm the destination folder. Must be enabled with "confirmTransfer" parameter
- Transfer progress is now shown for the overall transfer, not per file. "totalProgress" parameter allows you to switch to a per file mode
- bufsizeget, bufsizeput parameters allow you to control transfer buffer sizes
- enableResume parameter lets you control how resuming is handled
- "waitRetry" and "maxRetries" parameters greatly improved ability to recover from broken transfers resulting from network problems.
New features in version 2.7.2
- Ability to cancel out of "Preparing to upload", "Preparing to download"
- Added new parameter to show sizes in KB
- New parameter hostsAllowed to limit FTP hosts users can connect to
- Ability to run on non-English client workstations
New features in version 2.7.1
- Ability to change backgrounds of list headers
- Fixed performance problems with large remote listings
- Ability to exclude directories or files from the lists
- Fixed bug in 2.7 uploading UnlimitedFTP.Secure
New features in version 2.7
- New volumes drop-down in Mac
- Drag and drop between lists
- DESKTOP/HOME now works in Mac Jaguar
- Auto refresh on local side to pick up changes to local file system (volumes/drives)
- Now re-prompted for login credentials if "autoconnect" is on and login is incorrect.
- New keyboard shortcuts. Pressing a letter will scroll to files starting with that letter
- Fixed bug where temp folders were created in Trash on Macs
- Fixed issue with keys saying they will expire when they are over a year from expiring
- Fixed bug with slow upload speeds with servlet
- Added tree like structure for file lists
- Fixed bug where files get deleted on Jaguar if macbin is set to true
- Java Plugin now uses JList and has much better performance
- Java Plugin can now drag and drop from explorer to remote list
- Ability to hide local/remote address bars
New features in version 2.6.2
- Can now apply any chmod, not just 755, to all files
- Ability to parse ftp:// servers
- All platforms can now start in HOME, ROOT, or DESKTOP directories
- Macbinary now works for Mac OS X (up to 10.1)
- Ability to show date/size in file lists (with true/false param showsizeanddate)
- Deleting files moves them to Trash or Recycle Bin (Wiindows/IE and Mac OS only)
- Ability to automatically delete cancelled uploads via "deleteoncancel" true/false
New features in version 2.6.1
- automatically detect whether to connect using FTP or HTTP
- new "enableKeyboardShortcuts" parameter
- added confirmoverwrite parameter
- added new options to the "localOptions" and "remoteOptions" parameter to allow show/hide for all action buttons
- added parameter stretchButtons to allow resizing buttons to fit properly
New features in version 2.6.0
- Support for Service Forwarding Agent for Secure transfers
- Improved list performance
- added right click to File List for certain operations (Open, Open With..., Delete, Chmod, Rename)
- added right click to FTP message area to clear console
- added parameter to enable/disable right click
- some keyboard shortcuts (Delete, Refresh(F5))
- after re-connect you are placed back in same directory
- added "autoallo" parameter to send ALLO command before each STOR or APPE command
- support for MVS FTP servers
- added read timeout parameter
- added a connect timeout parameter (doesn't work in Netscape 4)
- added new parameter "remoteheader" that appears above remote list when connected
1.4 Known Issues
- Scrolling file list in Mac OS 9 doesn't repaint the list until scrolling is stopped.
- Drag and drop on Mac OS X Jaguar and Panther not functional
2 Installation
2.1 Deploying to a web server
- Extract the contents of unlimitedftp.zip to your local hard disk using a zip utility
- Create a directory on your web server. For example /uftp.
- Upload all files extracted in Step 1. to the directory you created on the web server in Step 2. Important: When uploading files make sure that you upload files in binary mode.
- Go to test page located at the URL http://yourserver.com/dir/index.html, where yourserver.com is replaced by your domain name. Example: http://www.utechsoft.com.com/unlimitedftp/index.html
- To customize the Functionality of UnlimitedFTP, edit the file uftpscript.js with a text editor such as Notepad. Each of the customizable parameters is defined below in Section 4
- Upload the new uftpscript.js to your web server.
3 Using UnlimitedFTP
3.1 Minimum System Requirements
The minimum system requirements for using UnlimitedFTP are as follows:
Operating Systems: Windows 98/2000/XP/ME, Mac OS 8.x, 9.x, 10.x, Linux, Unix
Browser: Internet Explorer, Netscape Navigator, Opera. Mozilla, Safari, Firefox
Browser Java VM: Java 1.1 or above enabled for Lite and Pro, Java 1.4 or above for Secure
FTP server (must be accessible from your machine)3.2 User Interface
Below is a screen shot of the UnlimitedFTP user interface. Depending on your Operating System and browser, as well as the parameters you have configured, your display may differ slightly.
Fig. 3.1 The UnlimitedFTP interface
- Current local directory - Displays the full path of your current local directory.
- Local file listing - Displays files and child folders in your current local directory.
- Local toolbar - Buttons for performing actions on your local directory.
- Current remote directory - Displays the path of your current remote directory.
- Remote file listing - Displays files and child folders in your current remote directory.
- Remote toolbar - Buttons for performing actions on your remote directory.
- Transfer mode - Switch between ASCII and Binary transfer modes
- FTP message display - Displays messages sent to and received from the FTP server.
- Upload / Download/Connect/Disconnect - These buttons allow you to connect, disconnect, as well as upload and download files.
3.3 Connecting to an FTP server
To load UnlimitedFTP, use your web browser to open the test page you uploaded during installation. See Deploying to a web server. Upon loading UnlimitedFTP a dialog will be presented similar to the one shown below asking you to confirm that you trust the certificate used to sign the applet. The dialog may vary depending on the browser you use. You must accept this dialog for the applet to continue loading. To avoid this dialog from being displayed each time you connect click on the "Always trust content from Unlimi-Tech Software Inc." checkbox in IE, or on the "Always" button if you use Sun's Java Plugin. This dialog ensures that UnlimitedFTP is a trusted application, and you wish to allow it to run with full permissions.
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Fig. 3.2 Internet Explorer with Microsoft VM security warning |
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Fig 3.3 Sun Java Plugin security warning
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Once you have accepted the certificate dialog, UnlimitedFTP will continue loading. Depending on how UnlimitedFTP was configured (See Configuring UnlimitedFTP) it may connect you to your FTP site automatically.
To connect manually, click on the "Connect" button. The following dialog (Fig. 3.4) will be displayed prompting you for hostname, port, username and password. If you wish to use an anonymous connection click on the "Anonymous" checkbox to generate an anonymous username and password. If you are behind a firewall or proxy server click the "Passive" checkbox. Click on the "Connect" button to connect to the FTP server.
Fig. 3.4 Connect dialog (lite and pro versions)
UnlimitedFTP Secure has a more advanced Connection dialog. It allows you to manage your connections, and control advanced security options.
Fig. 3.5 UnlimitedFTP Secure Connect dialog
Fig. 3.6 UnlimitedFTP Secure Connect dialog (Advanced options)Once a connection has been established the remote directory listing will be loaded with the files and directories from your FTP server.
3.4 Directory browsing
The remote and local file list displays the files and folders in your current working directory. Folders are identified by the folder icon
and files are identified by the file icon
. To see the contents of a sub folder, double click on its icon. You may return to a parent folder by clicking on the parent folder icon
. The parent folder icon is shown at the top of the remote and local lists at all times for easy access.
Directory browsing may also be done using the keyboard using the up/down arrows and the Enter key. You may quickly move the list to a file beginning with a certain letter by pressing the first letter of that file won your keyboard. Pressing enter on a folder will automatically enter that folder for browsing. Pressing enter with a file selected will initiate an upload or download depending on which list, local or remote, you are browsing.
UnlimitedFTP also provides quick access to the Desktop and My Documents folders on Windows, and the Home and Finder folders on Mac platform.
3.5 Selecting files and directories
To select a file or folder, click on the item in the directory listing using your mouse. You may select multiple files by holding down the SHIFT key and selecting the first and last file in the desired range. Alternatively, you may select multiple items by holding the CTRL key and selecting each item using your mouse. You may also select all files in the current working directory by right clicking and choosing the "Select All" Option.
3.6 Deleting files and directories
To delete one or more items in a directory listing, select the items you wish to delete and click on the Delete button or press the delete key on your keyboard. A confirmation dialog will be displayed asking you to confirm this action. Click Yes to confirm or No to abort this operation. Internet Explorer users will see the familiar Recycle bin dialog when they attempt to delete files from the local file system. These files will be recoverable after they are deleted. All other users who do not see the recycle bin dialog, will be deleting files permanently and they will not be recoverable. Please take care when deleting files or folders.
Fig. 3.5 Delete dialog3.7 Renaming files and directories
To rename a file or directory, select the file you wish to rename and click the Rename button. The rename dialog will appear (Fig. 3.6) and will be pre-populated with the current file name. Type in the new name and click Ok to confirm or Cancel if you do not want to rename the file.
Fig. 3.6 Rename dialog3.8 Transferring files and directories
To upload or download files and directories, select the items you wish to transfer and check that the proper transfer mode is selected. (See Setting transfer mode). To upload selected items from your local directory listing, click on the Upload button. To download selected items from your remote directory listing, click on the Download button.
Once you initiate a file transfer, a progress dialog will appear (Fig. 3.7) and display the percentage complete, the current rate of transfer, and the estimated time to completion. To cancel the transfer click the "Cancel" button. Canceling the transfer will not delete any files already transferred, unless you have enabled the "deleteOnCancel" parameter. If you restart the transfer, you will be prompted to resume any files that were not completed in the previous transfer.
Fig. 3.7 Transfer progress dialog3.9 Creating a directory
To create a directory, click on the Mkdir button. A dialog will be displayed prompting you for the name of the new directory. Click the Ok button to create the directory.
Fig. 3.8 Make directory dialog3.10 Setting transfer mode
The transfer mode may be controlled using the ASCII and BINARY transfer mode options. See User interface. The default transfer mode setting is BINARY. There is really no need to transfer files in ASCII mode unless you are transferring text files from one OS to another and it must remain human readable. For example, if you wish to upload/download a .txt file that you will view with Notepad, you should transfer in ASCII mode. However, for most purposes, BINARY mode works fine.
Alternatively the file transfer mode may be set by setting the mode parameter . There are three possible transfer mode settings (ASCII, BINARY, and AUTO). (See Functionality related settings )
3.11 Popup Menu (pro and secure version only)
UnlimitedFTP provides a convenient way to access various functions that are applicable to the files or folders that you have selected. To access these functions, simply select the file(s) and or folder(s) you wish to work with, and right click on them. You will be presented with a popup similar to the one below (Fig. 3.9) . The popup you see will vary if you click remote or local files or directories, and depending on how many files you select.
Fig. 3.9 Popup menu options
Some of the options do the same as their Button counterpart. However, here is a description of the functions that are only in the right click popup menu.
Download/Upload As... options will upload or download the selected file but will save it under the name you specify rather than using the current name of the file. This is useful if you know the filename already exists, and you do not wish to overwrite.
Open With... is a Windows specific option that will allow you to choose the application with which you would like to Open the selected file.
Chmod (UNIX) is a Unix specific command, and allows you to set the file permissions on files on your FTP server. This is sometimes required when you upload HTML pages for a website.
Command Prompt Here will open a Windows Command prompt and automatically place you in the selected directory.
Windows Explorer Here will open a Windows Explorer window and automatically place you in the selected directory.
Properties will display the Filename, Size, and Last modified date of the selected file.
Select All will select all files in the current working directory.
NOTE: To access the popup on Mac systems with a single button mouse, hold down the CTRL key when the mouse is clicked.
4 Configuring UnlimitedFTP
4.1 Connection parameters
These parameters control how UnlimitedFTP will establish the connection to the FTP server. Please note that some parameters are only available in certain versions. The UnlimitedFTP version that supports the particular parameter is noted under the description of each parameter.
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4.2 Proxy settings (pro and secure version only)
These parameters allow you to configure UnlimitedFTP to connect through a SOCKS4 or FTP proxy server. Please contact your network administrator or ISP to determine if you use a proxy server for FTP.
4.3 Functionality related settings
These parameters determine how UnlimitedFTP will behave under certain circumstances after a connection is established. Please read the descriptions carefully before attempting to use these settings.
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4.4 Color settings
These parameters control the various colors of the UnlimitedFTP interface. They allow you to blend the color scheme of UnlimitedFTP with that of your existing web page.
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4.5 Interface and Layout Settings
These parameters allow you to adjust, add, and remove various elements of UnlimitedFTPs user interface. This allows you to add/remove various functions that you do not want the users of UnlimitedFTP to have access to.
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4.6 Secure FTP Settings (secure version only)
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4.7 Error page URLs
These parameters allow you to define your own error pages for different types of errors that can occur when a user attempts to load UnlimitedFTP.
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4.8 Language settings
UnlimitedFTP's language settings allow you to customize the text on the applet. This can be accomplished by modifying the text elements provided in the lang_en.txt file. Alternatively if you wish to provide support for multiple languages you may create a separate language file for each language you wish to support. Using this method you can dynamically load the language file based on the "language" parameter provided to UnlimitedFTP.
For example, if you wish to create a language file that contains the text elements for the German language then follow these steps:
- Copy the default lang_en.txt file to a new file named lang_de.txt
- Update the text element values in lang_de.txt providing the German equivalents.
- Adjust the language parameter of UnlimitedFTP with the value of "de".
- Upload lang_de.txt and the modified uftpscript.js files to the web server directory that contains UnlimitedFTP.
Note: If no language parameter is provided then the default lang_en.txt file is used. If a custom language file is used, and it is missing any entries, the corresponding entries from the default file will be used.
5 Advanced Features
5.1 Disabling the unlicensed banner and hiding the About button
To remove the unlicensed banner, or hide the About button, we ask that you purchase a license of UnlimitedFTP.
For pricing on UnlimitedFTP go to http://www.unlimitedftp.ca/products/unlimitedftp/professional/pricing.html
5.2 Performing automatic login
You may login to an FTP server automatically by setting the autoconnect parameter to the applet to "true". You must also provide the server, port, user and pass parameters.
Example:
var server = "ftp.myserver.com"; var port = "21"; var user = "myusername"; var pass = "mypassword"; var autoconnect = "true";
5.3 Disabling individual buttonsUnlimitedFTP allows you to enable/disable each of the buttons on the local and remote toolbar. The Local toolbar has 7 buttons and the Remote toolbar has 8. All buttons default to "on", and thus the default value for LocalOptions is "1,1,1,1,1,1,1" and the default value for RemoteOptions is "1,1,1,1,1,1,1,1" where each 1 means the corresponding button is on. In order to turn off an individual button, you must set its value to 0. For example, if you want to disable the Open, and MakeDir buttons on both the local and remote toolbars, you would set the values like this:
var LocalOptions = "1,0,1,1,1,1,0"; var RemoteOptions = "1,0,1,1,1,1,0,1";When you remove buttons, the remaining buttons may appear stretched. To overcome this issue, try setting the "strechButtons" parameter to "false".
5.4 Setting custom help file locationYou may define a custom help file to be used when clicking on the "Help" button by passing the helplocation applet parameter with a value of the URL to the help file contents.
Example:
var helplocation = "help.html";5.5 Customizable right click options
UnlimitedFTP gives you the ability to define your own right click options on the Remote file list. You can specify separate options for both files and directories. You define both a label for the action in the right click popup, and a URL that will be called when the action is executed. UnlimitedFTP will call the specified URL, and append the parameter "uftpdiritem=/directory/file.txt" to the URL giving you the full path of the file in question on the FTP server. This will allow you to execute processes on specific files and directories.
Example:
var customFileOptions = "File Option | http://localhost/processfile.jsp"; var customDirOptions = "Directory Option | http://localhost/processdir.jsp";In this case, when the user right clicks a file on the remote list, they will see "File Option" as an option on the popup. When clicked, UnlimitedFTP will call the specified URL with the selected path.
The format for these parameters is <label>|<url>, and you can define multiple options, by separating them with a comma. Here is an example:
var customFileOptions = "<label1>|<url1>,<label2>|<url3>,<label3>|<url3>";5.6 Advanced file filtering
If you need to filter files by more than just extension, UnlimitedFTP allows you to filter using wildcard expressions as well. UnlimitedFTP has a parameter called "exclude" which allows you to list expressions like file*.* or *.doc or even *file*.doc. This allows you to exclude all files that match any of the expressions you list. There is also an "invertexclude" parameter which allows you to only include the files that match the given expressions.
Example:
var exclude = "file*.txt"; var invertexclude = "true";In this example, only files that match file*.txt will be displayed in the file list.
Example 2:
var exclude = "*.mp3, *.exe, Program Files "; var invertexclude = "false";In this example, all files will be shown except MP3's, EXE's, and the Program Files directory.
5.7 Resuming broken or interrupted transfers
UnlimitedFTP has the ability to resume broken or cancelled transfers. If a transfer is interrupted due to network problems, UnlimitedFTP will automatically try to resume the transfer. If you cancel a transfer and wish to resume the transfer at a later time, simply select the file you wish to resume, and click Upload or Download. You will be prompted to resume the transfer if possible.
5.8 Secure FTP using FTPS
FTPS (File Transfer Protocol over SSL), is an extension of FTP. FTPS uses SSL (Secure Socket Layer) to secure the command connection and optionally the data connection of an FTP session. There are a few variations in the evolution of FTPS. Early implementations implicitly encrypt the command and data sockets, while later versions allows you to explicitly tell the server if you want to encrypt the command socket, the data socket or both. Which configuration you use depends on which your server supports. Most newer servers support Explicit FTPS and if that is available, it should be used. Another option UnlimitedFTP provides is the ability to choose the encryption version whether it is SSL or TLS. Some older servers may not support TLS, so the authCommand should be set to AUTH_SSL in this case. Here is a sample configuration if you plan to auto-connect to your FTPS server:
// Connection related values
var server = "yourserver.com";
var port = "21";
var user = "username";
var pass = "password";
var autoconnect = "true";...
// Secure FTP related settings
var protocol = "FTPS";
var ftpstype = "EXPLICIT";
var securedata = "EXPLICIT";
var authCommand = "AUTH_TLS";More information on FTPS can be found here
5.9 Secure FTP using SFTP
SFTP (SSH file transfer protocol) is a file transfer implementation similar to FTP (File Transfer Protocol) but that is secured with the SSH (Secure Shell). SFTP actually has nothing to do with FTP as far as how it works and is not an extension of FTP. Instead it uses a combination of SCP (Secure Copy), and various other commands to simulate an FTP like client. Most Linux servers come equipped with SFTP capabilities, and add-ons are available for Windows as well.
Connecting to an SFTP server with UnlimitedFTP is fairly simple. If you plan to auto-connect, you must configure the following parameters:
// Connection related values
var server = "yourserver.com";
var port = "22";
var user = "username";
var pass = "password";
var autoconnect = "true";...
// Secure FTP related settings
var protocol = "SFTP";
var ftpstype = "";
var securedata = "";
var authCommand = "";Note that the default port for SFTP is port 22, not the regular port 21 you may be familiar with for FTP.
If you plan to connect manually, you must click the "Connect button" and enter the connection information in the appropriate fields. You must select the "Advanced" tab, and switch the Protocol to "SFTP". Once the values are set, simply click on the "Connect" button.
Acknowledgement - UnlimitedFTP Secure uses the open source JSCH library to provide SFTP, and is being used in accordance with the following license.
5.10 Secure FTP using UnlimitedFTP Servlet
UnlimitedFTP can provide Secure FTP via HTTPS using Unlimi-Tech's proprietary UnlimitedFTP Servlet. This software works in conjunction with UnlimitedFTP Pro to provide an HTTP(S) tunnel through which all FTP traffic is routed. Communication from the FTP servlet is not secure, although depending on your network setup, this traffic will be behind an firewall. More information can be obtained on UnlimitedFTP Servlet here.6 Support
6.1 Frequently Asked Questions and Troubleshooting
A comprehensive list of frequently asked questions can be found at http://www.unlimitedftp.ca/support/faq/
6.2 Support forumsOur support forums are available 24/7 and are a great place to get answers. http://www.unlimitedftp.ca/support/forums/
6.3 Phone, email and chat supportEmail : info@utechsoft.com (Usual response time is one business day)
Feedback form: http://www.unlimitedftp.ca/corporate/contact/feedback.html (Usual response time is one business day)
Live chat : http://www.unlimitedftp.ca (Available 9 AM - 5 PM Eastern Standard Time)
Phone: (613) 841-2439 (Available 9 AM - 5 PM Eastern Standard Time)
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